Citrus Black Heart Boucle Scarf
Fabric: 90% wool 10% cashmere
Washing Instructions: Do not bleach / Do not tumble dry / Iron cool except embroidery / Dry clean in any solvent except trichloroethylene
Country of Origin: India
Colour: Black / Red
Citrus Paisley And Check Scarf is hand embroidered and crafted in limited quantities by a team of artisans, carefully chosen for their rare embroidery and embellishment skills. Uneven slubs, missing threads, weave marks are natural characteristics of hand weaving. Variations in the weave, colour and texture is a part of this design and should not be considered as a defect. It makes this piece special and unique.
Brand "CITRUS" is promoted and owned by Citrus Fashions Pvt. Ltd., a company incorporated in India, launched their collection of high fashion scarves and other fashion accessories in the year 2007.
Brand Citrus kickstarted with the humane and novel aim of weaving the traditional in terms of technique into the very fabric of contemporary designing, realising the immense potential that lay amongst the huge workforce of ultra skilled craftsmen, steeped into unemployment by virtue of mechanical invasion who could be rightly utilized for ensuring uniqueness and that human touch, which is so integral in creating a product at Citrus. The very essence of our products at Citrus lies in this interweaving of human touch and emotions, the confluence of which traces the end result that we love to flaunt around, back through its very path of care and fondness that go into its making and bring to life the very naturalistic element of the product we call love.
Citrus has, in nine years, been able to carve out an enviable niche for itself in the fashion industry, having established a reputation for itself has a sustainable brand that excels in tastefully crafted unique design ideas. Citrus takes pride in having a revolutionised the very notion of a simple scarf from being a mere wrap around cover cloth to a stunning and compulsory fashion accessory. Even as we speak, the brand is continuously expanding, with its absolutely novel and irresistible designs being retailed at leading departmental and multi label stores across the world.
Returns & Exchanges
We constantly strive to ensure that the products we bring to your door are of the highest quality. However if for any reason, you wish to return your purchase, we will refund or exchange items that are sent back to us within 14 days of you receiving them. If you would like to return an item to us, please notify us via email (email@example.com) of the item and the reason for the return. Once the return information has been received, we will issue a returns airway bill for you to attach to your parcel. Once the parcel is prepared, you can take it to the nearest drop-point (which will be sent to you). Please ensure that you wrap your goods securely (we do not refund packaging costs). We consider a parcel to be returned from the initial date of your outreach requesting a return. Please note that our free returns policy excludes any items purchased within our seasonal sales periods.
This returns policy does not affect your UK statutory rights.
In the event of a refunded return, we require that you return the new and unused goods to us with all the original labelling attached within 14 days (UK and International) of receiving the goods. New and unused means there are no marks on the item or wear on the tags and the item has been returned to us in saleable condition. Stretch by Paulie Ltd. will not accept returns for any non-faulty items that have been worn, washed and/or tags removed. Upon receipt of an order, if any item has been received with no tags, customers should notify us (by email) on the same day if they wish to return. We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags.
We ask that all International customers are aware that all international customs duties and sales taxes cannot be refunded.
For special offer or sale items, customers are required to return unwanted goods at their own cost. Stretch by Paulie Ltd. cannot be held responsible for goods lost or damaged in transit, so we recommend you send the goods to us by Registered Post. Once goods are received to our head office (Paulie, Finchley Road, Temple Fortune, London, NW11 7TJ), your refund will then be processed within 3-5 days to the original method of payment used.
Please note, Stretch by Paulie only offers free pick-up returns to UK. Orders outside UK are responsible for international shipments fee.
In the event of an exchange, items are subject to product availability and the customer will incur any shipping costs for returning items to be exchanged. We can only exchange an item for a different size, style, and colour subject to our stock availability. All exchange enquiries can be made by contacting firstname.lastname@example.org with ‘EXCHANGE’ in your subject heading or calling 0208 458 4422. Exchanged items can only be dispatched after the returned goods have been received.
If you believe your goods to be faulty, please contact our Customer Services Department stating whether you require a refund or an exchange and we will arrange for the Goods to be picked up and delivered to us for examination prior to any decision being made. If the product was faulty, a replacement will be sent to the customer. The new delivery cost will be covered by Stretch by Paulie Ltd. Alternatively, a refund will be made to the original payment method. The refund will be processed as quickly as possible.
Stretch by Paulie Ltd. makes every effort to ensure that all information on the Website, including description, price, display and colour of Goods, is as accurate as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee the colour you see on your monitor will 100% reflect the colour of the goods on delivery. All Goods are subject to availability.
All sizes are approximate, however, we do make every effort to ensure the sizes are as accurate as possible. Please refer to the size guide for clarification.